I’m scared to ever call customer service, as most times it creates even worse technical difficulty after they “fix” it. Nine out of ten times, it asks if the light is green, the says it checks out and says for more questions to call. I’ve noticed now after it happening every time I open the app, it only happens when I press home within the app itself. I close the app, open it back up, everything is golden. The first time I panicked, then realized it couldn’t be late as it was automated.
Recently, it started saying that my account had been temporarily suspended due a late payment. You may as well be working on dial up as slow as it processes anything. There have been so many bugs since this app was rolled out with “improved” tools, and I’ve literally written one review EVER for any app. We are continuing to enhance the MyFrontier app to make it your primary Frontier self-service tool. Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)ĭo more with your account from your smartphone or tablet with these easy-to-use tools and features! The MyFrontier app also gives quick access to support topics in our Help Center and contact features like call-back assist at your fingertips. More self-service options allow you to modify service appointments, troubleshoot issues, and get real-time updates by connecting directly to your technician with two-way messaging.
With our simple, user-friendly MyFrontier app, it’s easy to manage your Frontier account on the go! The MyFrontier app lets you view/pay bills, see past billing statements and payments, and make changes to your account and notification settings.
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